We protect your data
All data is encrypted in transit and at rest. We never sell your personal information.
Transparent collection
We clearly explain what we collect, why, and who we share it with.
You are in control
Manage your consent, request your data, or delete your account at any time.
1. Who We Are
UnMarkedAI ("we", "our", or "us") is operated by UnMarkedAI Ltd, a company registered in the United Kingdom. We provide an AI text humanization and AI detection bypass service accessible at https://unmarkedai.com and through our API.
For any privacy-related matters, you can contact our Data Protection Officer:
Email: privacy@unmarkedai.com
Post: UnMarkedAI Ltd, Data Protection Officer, 123 Example Street, London, EC1A 1BB, United Kingdom
2. Data We Collect
We collect personal data in the following ways:
2.1 Data You Give Us
- Account information: Name, email address, and password when you register.
- Payment information: Billing name, address, and payment card details (processed by Stripe â we do not store raw card numbers).
- Content you submit: Text you paste into our humanizer tool. This is processed transiently and is not stored after processing unless you explicitly save it to your account.
- Communications: Messages you send to our support team or via email.
2.2 Data We Collect Automatically
- Usage data: Pages visited, features used, humanisation counts, timestamps.
- Device & browser data: IP address, browser type and version, operating system, screen resolution.
- Cookies and similar technologies: See our Cookie Policy section below.
- Log data: Server logs including IP addresses, request URLs, and HTTP status codes.
2.3 Data From Third Parties
- OAuth providers: If you sign in with Google, we receive your name, email, and profile photo from Google.
- Analytics partners: Aggregate product and usage insights from PostHog (subject to your cookie consent).
3. How We Use Your Data
We use your personal data for the following purposes:
| Purpose | Legal Basis (UK/EU GDPR) |
|---|---|
| Providing and operating the service | Contract |
| Processing payments | Contract |
| Sending transactional emails (receipts, etc.) | Contract |
| Improving and analysing service performance | Legitimate Interests |
| Preventing fraud and abuse | Legitimate Interests |
| Sending marketing communications | Consent |
| Analytics cookies (PostHog) | Consent |
| Advertising and retargeting | Consent |
| Complying with legal obligations | Legal Obligation |
6. International Data Transfers
Some of our service providers are located outside the UK and European Economic Area (EEA). When we transfer personal data internationally, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the UK ICO or European Commission.
- Adequacy decisions (e.g. data transfers to countries deemed adequate by the UK government).
- Binding Corporate Rules where applicable.
7. Data Retention
- Account data: Retained for the duration of your account plus 90 days after deletion request, then permanently erased.
- Submitted text content: Processed transiently and not stored unless you save it. Saved content is retained until you delete it from your account.
- Payment records: Retained for 7 years to comply with UK financial regulations.
- Server logs: Retained for 90 days for security and abuse prevention purposes.
- Analytics data: Retained according to the active retention period configured in PostHog, then automatically deleted or aggregated.
8. Your Rights
Under UK and EU GDPR, you have the following rights:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Ask us to correct inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data ("right to be forgotten").
Right to Restriction
Ask us to restrict processing of your data in certain circumstances.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interests or for direct marketing.
Automated Decision-Making
Not be subject to solely automated decisions that significantly affect you.
Right to Withdraw Consent
Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, email us at privacy@unmarkedai.com. We will respond within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or your local supervisory authority.
9. Security
We implement appropriate technical and organisational measures to protect your personal data, including TLS encryption in transit, AES-256 encryption at rest, role-based access controls, regular security audits, and penetration testing. However, no method of transmission over the internet is 100% secure.
10. Children's Privacy
Our service is not directed at children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately at privacy@unmarkedai.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, for material changes, notify you via email or a prominent in-app notice. Your continued use of our service after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, requests, or complaints about this Privacy Policy or how we handle your data, please contact us:
đŽ UnMarkedAI Ltd, 123 Example Street, London, EC1A 1BB, United Kingdom